has to be the WORST email/web site host in the world

So, today they have a different story as to why my web site was down for 24 hours (note: my email service with them cost LOADS and was down for days last week, as well as many other times, pretty much once a week they have “technical problems”). Last night they told me my site was probably hacked, today the truth comes out. They “suspended” my account because I got too many hits? Can you say “incompetent” ?